Irene Gavriel a Finalist for Client Service Manager of the Year

Every year, the LMG Awards spotlight the brokers, businesses, brokers and lenders who set the standard for the Australian mortgage broking industry. They celebrate those whose hard work, bold ideas and commitment to clients set the benchmark for the entire industry.

This achievement acknowledges what Irene’s clients experience in every interaction. A dedicated professional who combines deep product knowledge with genuine care for their financial outcomes.

Irene was one of the first people to join Mortgage Navigators all those years ago and she has been setting the standard for our business ever since. We pride ourselves on delivering unmatched customer service. As the Senior Lending Associate and our Client Service Lead, no one embodies that ideal more than Irene.

LMG is the largest and most progressive aggregator group across Australia and New Zealand, supporting a community of over 6,000 brokers and advisers. LMG’s recognition reflects consistent performance across the metrics that matter. Client outcomes achieved while maintaining the most professional of standards. For Irene, these aren’t KPIs in a spreadsheet, but the natural result of putting clients first.

The Navigators Way

Since 1999, Mortgage Navigators has built a reputation on one principle: making sure the right home gets the right loan. Irene’s recognition validates our approach of investing in exceptional people who share this commitment.

Her impeccable client rating speaks to the relationships she builds and the care she shows for outcomes, not just the loans settled.

We look forward to celebrating with Irene when winners are revealed at the LMG Awards Gala on 3 March, during the LMG Growth Summit 2026.